Satisfaction

One of SAFIRA’s main assets is the confidence it receives from customers. That’s why SAFIRA conducts quarterly surveys of customer satisfaction, using an independent entity, to ensure accurate results and benchmarking.

Loyalty   According to TNS Prognostics, 95% of our customers are loyal, and the remaining 5% are close to that mark, because we have zero captive customers.
 
Another reflection of the confidence we receive from customers is the preservation of long term relationships. SAFIRA systematically seeks to represent a competitive advantage with the delivery of added-value solutions and services.